Question 1

How does the service work?

Accepted Answer

Equicom provides a simple exchange service between fiat and cryptocurrencies—for example, Euro to Bitcoin. You can purchase cryptocurrencies and either keep them safely in your Equicom account or withdraw them to your personal crypto wallet. If you choose to hold your assets with Equicom, you won’t need your own wallet and can sell your crypto later directly from your account.

Question 2

Who can use Equicom exchange service?

Accepted Answer

Equicom supports both types of customers—those who prefer to invest and store their crypto directly with us, and those who wish to manage it in their own wallets. Our service is currently available to all customers without restrictions with exemption for residents of sactioned countries/prohibited territories.

Question 3

Do I need the cryptocurrency wallet? Where do I get it?

Accepted Answer

You don’t need a wallet to use Equicom. With us, you can buy and sell cryptocurrencies easily without managing a wallet yourself. However, if you prefer, you can withdraw your crypto or fiat funds at any time to your personal wallet or bank account.